CANCEL YOUR SUBSCRIPTION
Sorry, but we cannot refund any unused portion of your monthly subscription in the event you cancel.
If you ever wish to cancel your subscription, OTV suggests you do so on the last day of your then-current billing cycle. That way, you can continue watching OTV programming for the maximum number of days of your billing cycle, prior to access and billing termination.
You may cancel your subscription during your initial free trial without being billed. If you do not cancel your subscription before your initial free trial ends, you will be billed automatically on a monthly basis.
Step-by-Step Cancellation Instructions:
To cancel an 'Active' Subscription:
1. Click https://www.paypal.com/HISTORY or copy and paste the entire link into the address bar.
2. Choose the 'Subscriptions' field from the 'Show' drop-down menu.
3. Check the 'From' box and change date back 2 years.
4. Click 'Search'
5. To view the details of a specific 'Subscription Creation', click 'Details' in the Details column.
6. At the bottom of this page, click 'Cancel Subscription'
7. On the confirmation page click 'Cancel Subscription' again
Please note:
When viewing your subscription details, make sure you are clicking on the transaction that is titled 'Subscription Creation' and not a payment transaction.
The scheduled payment will need to be cancelled at least one day prior to the scheduled date of the next payment.
Canceling a Subscription on the day of a scheduled payment will not guarantee the payment will not be sent.
When you cancel your subscription, your access to the Screening Room will terminate immediately and your PayPal account will not be charged after your current billing cycle ends.
Canceling a Subscription and Recurring Payment cancels all future scheduled payments for that Subscription. You can only cancel a subscription that is 'Active' and recurring. If your original subscription creation is 'completed' no future payments will be deducted and no cancellation is necessary.